Broadcasters and producers know they can count on Archive to provide the superior accuracy and customer support they need to meet FCC caption quality standards.
Experienced Broadcast Captioners: ARC uses only captioners with experience in live broadcast television capable of writing over 200 words per minute with 99% accuracy. A rigorous retrospective review process allows us to provide prompt feedback to our writers so that errors get corrected quickly.
Knowledgeable Support Staff: Our support team is available 24x7 and has experience to work with multiple encoder platforms to make sure your broadcast goes off without a hitch.
Emergency Broadcast Availability: Our team is on-standby when severe weather approaches and is ready to handle your breaking news requirements. Our ability to seamlessly transition captioners ensures no captions are dropped.
Transcription Services: Verbatim transcripts are available as part of our regular off-line workflow.