5 Great Reasons to Choose ARC:
- Superior service. With over 20 years of experience captioning and transcribing for all types of industries, we understand the importance of superior customer service. A project manager is available 7 days per week to answer your questions and make sure your project stays on track. We boast a customer retention rate of over 95%.
- 99% Accuracy, guaranteed. All of our work is done here in the US by professional transcribers and captioners for optimal results, even in cases with poor audio quality, multiple speakers, technical content or background noise. With over 100 experienced staff members, we can assign complex or technical content to transcribers with industry specific expertise.
- Fast, reliable turnaround, even for big jobs. We offer a wide range of turnaround options to suit any budget or any situation. With a large staff at the ready, we can bring the resources necessary to get your project done on time, every time. We have multiple methods of uploading your file to us including secure HTTPS uploader, FTP, link pasting and more so you can get your work to us quickly and easily.
- Competitive pricing. With efficient technology to optimize our operations, we’re able to keep our overhead low and give our clients the best pricing available with no compromise in quality or turnaround. Send us your project and we’ll get started right way!
- Secure and confidential. From start to finish, your project is in good hands. All of our staff signs a confidentiality agreement and no work is sent offshore. Our electronic data transmission and storage is fully encrypted and HIPAA compliant.